top of page

Return Policy

LFP Smart Solution Limited strives to deliver your online order accurately and in the fastest possible time. We do understand that there may be some instances where you may want to return items. Items may be returned to LFP Smart Solution Limited within 14 days of product receipt, at your
expense, so that the item/s may be assessed. Before processing a return, please email outlining why you wish to
return your product (from the options below) so we can assist you with the most efficient method to process your return.
Offer excludes postage and handling on change of mind goods.
A – Wrong Product Ordered
B – Faulty Product (give details)
C – Product not as ordered (provide details)
D – Product not fit its purpose
E – Other (give details)

To return an item, the product MUST be in original condition with all labels attached and in correct original condition packaging and returned within 14 days of purchase. Please ensure that bottled products are still sealed. The original postage charge cannot be refunded, unless your order contains incorrect or damaged products. Refunds will be paid back onto the purchaser’s original credit card or their PayPal Account. Exchanges need to be made in the form of a new online product sale.

bottom of page